Last updated: August 27, 2025
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information processed by our childcare management platform (the “Service”). We are committed to privacy-by-design and to protecting the information of children, parents/guardians, and staff. By using the Service, you agree to the practices described here. If you do not agree, please refrain from using the Service.
This policy applies to:
We collect only what is necessary to provide the Service safely and effectively.
Depending on jurisdiction, we rely on one or more of the following legal bases:
We do not sell personal information. We share information only as needed:
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with legal and regulatory requirements, to resolve disputes, and to enforce agreements. Retention periods may vary by record type (e.g., attendance, invoices, incident reports) and by local regulations.
No system is 100% secure. We work continuously to improve our defenses and reduce risk.
Our Service is designed for use by childcare organizations and parents/guardians on behalf of children. We collect child information only with the authorization of parents/guardians and/or the childcare organization for the purpose of providing childcare services. If we learn that we have collected child information without appropriate authorization, we will take steps to delete it.
The Service may store limited health-related notes (e.g., allergies, medications) input by staff or parents for care and safety purposes and may include educational activity records. We are not a covered entity under HIPAA; however, we take reasonable measures to protect sensitive information and follow privacy best practices. Your childcare may be subject to local/state recordkeeping and educational privacy requirements; we provide tools to support compliance, but ultimate compliance responsibilities remain with the childcare organization.
If you access the Service from outside the country where it is hosted, you understand that your information may be processed in countries that may have data protection laws different from those in your jurisdiction. Where required, we implement appropriate safeguards for cross-border transfers.
To exercise rights, contact us using the details below. We may need to verify your identity and relationship to the child before responding.
We use cookies and similar technologies to operate and secure the Service (e.g., session cookies), remember preferences, and perform limited analytics to improve performance. You can control cookies through your browser settings; disabling some cookies may impact functionality.
We rely on third-party providers for infrastructure, messaging, payments, and other operational services. These providers process information on our behalf under contracts requiring appropriate security and confidentiality. Examples may include cloud hosting, email/SMS gateways, and payment processors.
Data may be stored in data centers operated by our hosting providers. The specific location can vary based on deployment. We strive to use reputable providers with robust security certifications.
We may update this Privacy Policy from time to time. We will post the updated version on this page and adjust the “Last updated” date above. Material changes will be communicated through the Service or via email where appropriate.
If you have questions about this policy, your information, or our practices, please contact the childcare administrator or our support team at:
Note: This policy provides general information about our privacy practices for childcare management. Local laws and regulations may impose additional requirements on your childcare organization. Where we act as a processor/service provider for a childcare, the childcare remains responsible for determining the lawful basis and scope of data collected about children and families.