Terms of Service

Welcome to our childcare management platform (the “Service”). These Terms of Service (the “Terms”) form a binding agreement between you and the organization operating the Service. By accessing or using the Service, you agree to these Terms. If you do not agree, you must not use the Service.

1. Overview of the Service

The Service provides tools for childcare centers, staff, and parents/guardians to manage enrollment, attendance, scheduling, communication, medication reminders, billing, and other childcare workflows. Specific features may vary by plan and configuration.

2. Eligibility and Accounts

• You must be authorized by a participating childcare or be a parent/guardian invited by such childcare.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Provide accurate information and update it as needed to keep it current.

3. Roles and Responsibilities

4. Child Data and Consent

Parents/guardians and the childcare organization authorize the collection and processing of child-related information necessary to provide childcare services (e.g., schedules, attendance, allergies, medications, activity records). Use of the Service is subject to our Privacy Policy, which describes how personal information is collected, used, and protected.

5. Payments, Billing, and Refunds

• Some features may require paid subscriptions or transaction fees. Prices and plans are subject to change with notice.
• Payments are processed by compliant third‑party payment processors. We do not store full credit card numbers.
• Billing terms (e.g., invoicing cycles, due dates, late fees) may be configured by the childcare; refunds are handled per the childcare’s policies and applicable law.

6. Acceptable Use

• Use the Service only for lawful purposes related to childcare operations.
• Do not attempt to access data you are not authorized to view or interfere with the security or performance of the Service.
• No reverse engineering, scraping, or automated extraction except as expressly permitted.
• Do not upload harmful code, infringing content, or content that violates privacy or safety of children and families.

7. User Content and License

You (or your childcare) retain ownership of content you upload to the Service. You grant us a limited, non‑exclusive license to host, process, transmit, and display such content solely to operate, secure, and improve the Service, and to provide support.

8. Intellectual Property

The Service, including software, UI, logos, and documentation, is protected by intellectual property laws. Except for rights expressly granted, we reserve all rights. You may not use our marks without prior written permission.

9. Third‑Party Services

The Service may integrate with third‑party providers (e.g., hosting, messaging, payments). Your use of such services may be subject to their own terms and policies. We are not responsible for third‑party services we do not control.

10. Privacy

Please review our Privacy Policy for information on how we collect, use, and safeguard personal information.

11. Disclaimers

The Service is provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Service will be uninterrupted, error‑free, or completely secure.

12. Limitation of Liability

To the fullest extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or related to your use of or inability to use the Service. Our total liability for any claims under these Terms will not exceed the amounts paid by you (or by the childcare on your behalf) to use the Service in the twelve (12) months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless us and our affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another.

14. Term, Suspension, and Termination

• These Terms remain in effect while you use the Service.
• We may suspend or terminate access if you violate these Terms, present security risks, or as required by law.
• Upon termination, your right to use the Service ceases; certain provisions survive (e.g., IP rights, disclaimers, limitations, indemnity).

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of your childcare’s principal place of business, without regard to conflict of law principles. Before filing a formal claim, the parties will attempt good‑faith informal resolution by notifying the other party and allowing 30 days to resolve the dispute. If not resolved, disputes will be handled in the courts of that jurisdiction unless the parties agree to arbitration or another forum in writing.

16. Changes to the Service and Terms

We may update the Service and these Terms from time to time. We will post changes to this page and update the effective date above. Material changes may be communicated via the Service or email where appropriate. Continued use after changes become effective constitutes acceptance of the updated Terms.

17. Miscellaneous

• If any provision is found unenforceable, the remaining provisions will remain in full force.
• These Terms constitute the entire agreement regarding the Service and supersede prior agreements on the same subject.
• No waiver of any provision is effective unless in writing and signed.

18. Contact

Questions about these Terms? Contact the childcare administrator or our support team:

• Email: legal@childcarepro.example
• Mailing Address: ChildCare Pro Legal, 123 Child Care Way, Your City, Your State/Region